Welcome to the website operated by The Misha Carpet By accessing or using our Website at https://themishacarpet.com/ (the “Website”), and/or placing an order with us, you agree to be bound by these Terms & Conditions (“Terms”). Please read them carefully before using the Website.
1.1 In these Terms:
“Customer”, “you”, “your” means any person or entity accessing or using the Website, placing an order or purchasing products.
“Products” means the carpets, rugs or other items offered for sale on the Website.
“Order” means your purchase of one or more Products through the Website.
“Delivery Address” means the address you provide to us for delivery of Products.
“Force Majeure” means any event beyond our reasonable control (e.g., natural disasters, war, pandemics, strikes, delays in transportation, etc.).
1.2 The headings are for convenience only and do not affect interpretation.
By using the Website or placing an Order, you confirm that you are at least 18 years of age (or otherwise have the legal capacity to enter into a binding contract) and that you agree to these Terms, our Privacy Policy [link to Privacy Policy] and any other documents incorporated by reference. If you do not agree with any part of these Terms, you must not use the Website or place an Order.
We reserve the right to modify, update or replace these Terms at any time by posting the updated version on the Website. Your continued use of the Website or placement of an Order after any changes constitutes your acceptance of the new Terms. We recommend you review the Terms periodically.
4.1 We endeavour to display Products and colours accurately, but due to screen/resolution differences, actual colours may vary.
4.2 We make no guarantee that the Products will meet your expectations or suit your purpose beyond what is described.
4.3 Product availability, pricing, and specifications may change without notice. If a Product included in your Order is no longer available, we will notify you and either cancel that portion of the Order or offer a suitable alternative (subject to your consent).
4.4 All Orders are subject to acceptance by us. We reserve the right to refuse or cancel any Order for any reason, including but not limited to: errors in pricing, Product description, suspected fraud or inability to obtain authorisation for payment.
5.1 To place an Order, you must follow the ordering process on the Website, provide accurate and complete information, and pay all applicable charges.
5.2 Payment must be made via the payment methods offered on the Website and cleared before dispatch. We are not responsible for any payment delays caused by you or your bank.
5.3 You will receive an Order confirmation. This does not mean your Order has been accepted — please refer to Section 4.4 above.
5.4 You agree to pay any applicable taxes, duties, shipping, handling and other costs as shown at checkout.
6.1 We will deliver the Products to the Delivery Address you specify. Delivery times are estimates only and we are not liable for any delays (see Section 13 Force Majeure).
6.2 Risk in the Products passes to you upon delivery (i.e., when Products reach the address and you or your agent take possession).
6.3 Title to the Products remains with us until you have paid all amounts due for the Products (and any related costs).
6.4 You must inspect the Products upon receipt and notify us of any damage, defect or shortage within [X days] of delivery (insert your chosen time-frame) for us to address the issue.
7.1 If you wish to cancel your Order, you must contact us in writing as soon as possible. We may accept or decline cancellation requests at our discretion.
7.2 Once Products are dispatched, cancellation may not be possible or may incur costs (e.g., shipping, restocking).
7.3 Returns/refunds will be governed by our separate Returns Policy [link to Returns Policy].
7.4 Refunds (where applicable) will be processed within a reasonable time after we receive the returned Product and verify its condition.
7.5 You are responsible for return shipping costs unless otherwise agreed.
All content on the Website — such as text, graphics, logos, images, product descriptions, and software — is our property or used with permission. You may not reproduce, distribute, modify, transmit, display or create derivative works of such materials without our prior written consent.
You agree not to use the Website in any way that:
violates applicable laws or regulations;
infringes our or any third party’s intellectual property rights;
uses automated systems (bots, spiders) to access or capture Website content;
introduces viruses, malware, or other harmful code;
attempts to gain unauthorised access to the Website or its systems;
engages in fraudulent or deceptive practices.
10.1 To the maximum extent permitted by law, our liability for any loss or damage arising from or in connection with your use of the Website or Products is limited to the amount you paid for the Order in question.
10.2 We are not liable for:
indirect, special, incidental or consequential losses (including loss of profit, data or business interruption);
delays in delivery or damage caused by you, carrier, or third parties;
Products used for purposes beyond their intended purpose;
any failure to comply with these Terms preceding your order.
10.3 Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited (e.g., death or personal injury caused by our negligence).
You agree to indemnify and hold us, our affiliates, officers, directors, employees, agents and partners harmless from and against any claims, liabilities, losses, damages, costs or expenses (including legal fees) arising out of or in connection with your use of the Website, your breach of these Terms, or your violation of any law or rights of a third party.
We collect, use and store your personal information in accordance with our Privacy Policy [link to Privacy Policy]. By using the Website and placing an Order, you consent to such collection and use.
We will not be liable or responsible for any failure or delay in performance of our obligations under these Terms caused by Force Majeure events. Our time to perform will be extended by the period of the event and any remedial actions.
These Terms and any disputes arising out of or related to the Website or your Order will be governed by and construed in accordance with the laws of [State of India / specific state], India. You agree to submit to the exclusive jurisdiction of the courts of [City/State], India.
These Terms, together with any documents expressly incorporated by reference (e.g., Privacy Policy, Returns Policy), represent the entire agreement between you and us with respect to the Website and your Order, and supersede all prior oral or written agreements. If any provision of these Terms is found to be invalid, illegal or unenforceable, that provision shall be deemed severed and the remaining provisions shall remain in full force and effect.
If you have any questions or concerns about these Terms, please contact us at:
The Misha Carpet
Address = JADDUPUR, RAGGHUPUR, GIRD BARAGAON, BHADOHI, VARANASI, UTTAR PRADESH, 221402
Email:mohammadsaifali0786@gmail.com
Phone: 7860947763
